Our Hotel

Our Downtown Chicago Hotel in the Loop

Experience the welcoming atmosphere and modern comforts of our Downtown Chicago hotel. At Hyatt Place, we offer complimentary WiFi throughout the hotel, as well as 2,300 square feet of high tech meeting and event space, a complimentary fitness center, and more. The convenient location of our hotel in the Loop makes it the perfect spot for any kind of traveler, whether you're in town for business or leisure. Stay in town and explore all the fantastic restaurants, tourist attractions, and more when you stay at Hyatt Place in Downtown Chicago.


During your stay, a Host will happily assist you with orders from our new Gallery Menu, Fresh 24/7, featuring our signature flatbreads, a Make It 2 option and delicious new sandwiches, greens, apps & more. Or you can enjoy specialty Starbucks® coffee, premium beer & wine over friendly conversation at the Coffee to Cocktails bar. Enjoy your complimentary a.m. Kitchen Skillet™ served daily, with hot breakfast items, fresh fruit, oatmeal and plenty more to choose from.

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Hotel Features

Your trip may bring you here for a couple of days or a couple of weeks. In either instance, booking your stay at the innovative and welcoming Hyatt Place Chicago/Downtown-The Loop hotel puts you way ahead of the savvy traveler curve.

When you’re away from home for a long time, however, you’ll appreciate the comfort and convenience of our amenities and accommodations even more—especially our 24/7 fresh dining options, 24-hour Stay Fit fitness center, and of course, our comfortable studio-style suites featuring spacious sleeping and living areas.

Our Chicago Hotel Amenities Include:


  • Complimentary hotel-wide Wi-Fi Internet access
  • Gallery Menu, Fresh 24/7 with mouthwatering options including our signature flatbreads & more
  • Complimentary a.m. Kitchen Skillet™ served daily, with hot breakfast items, fresh fruit, oatmeal and plenty more to choose from
  • Grab 'n Go case offers new sandwiches & greens from our Gallery Menu and bottled beverages for moments on the run
  • Coffee to Cocktails bar serves Starbucks® specialty coffees & teas, premium beer, wine and cocktails
  • Odds & Ends has you covered with those must-have items you buy, borrow or enjoy for free. Ask the Gallery Host for a menu
  • A coin-operated guest laundry is located on the 3rd floor and is available 24/7. Laundry items are available for purchase at the Gallery Desk
  • Dry cleaning services are available Monday-Friday  
  • 2,300 square feet of flexible, high-tech meeting and event space with floor to ceiling windows
  • A/V and Catering options available for your meeting or special event
  • Complimentary 24-hour Stay Fit® fitness center with Life Fitness® cardio equipment







Check-in Policy:
ID required. Minimum check-in age is 21
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Maps and Directions

TRAIN:

Directions from Chicago - O’Hare International Airport (ORD):

1.    The L Train from O'Hare, take the Blue Line to Washington Stop and walk to 28 North Franklin Street.


Directions from Chicago Midway (ORD)

1.    The L Train from Midway, take the Orange Line to Washington/Wells Stop and walk to 28 North Franklin Street.



CAR:

Chicago - O’Hare International Airport (ORD): 18 miles from the hotel

Directions from the airport:
1.    Start out going south on Chicago O'Hare International Airport. (go 0.01 miles)
2.    Take Chicago O'Hare International Airport toward Departures/Terminals/2/3/5. (go 0.16 miles)
3.    Keep left at the fork to continue on Chicago O'Hare International Airport. (go 0.16 miles)
4.    Keep left at the fork to continue on Chicago O'Hare International Airport. (go 0.19 miles)
5.    Keep right at the fork to continue on Chicago O'Hare International Airport. (go 0.15 miles)
6.    Keep left at the fork to continue on Chicago O'Hare International Airport. (go 0.08 miles)
7.    Keep right at the fork to continue on Chicago O'Hare International Airport. (go 0.3 miles)
8.    Chicago O'Hare International Airport becomes I-190 E/Kennedy Expy E. (go 2.77 miles)
9.    Stay straight to go onto I-90 E/Kennedy Expy E. (go 13.43 miles)
10.    Take the Monroe St exit, EXIT 51E, toward 100 South. (go 0.17 miles)
11.    Turn left onto W Monroe St. Walgreens is on the corner (go 0.57 miles)
12.    Turn left onto S Franklin St. BMO Harris Bank is on the right. If you reach S Wells St you've gone a little too far (go 0.12 miles)

28 N FRANKLIN ST is on the left. Your destination is just past W Madison St. If you reach W Calhoun Pl you've gone a little too far

Direction to the airport:
1.    Start out going north on N Franklin St toward W Calhoun Pl. (go 0.14 miles)
2.    Turn left onto W Randolph St. W Randolph St is just past W Court Pl. Walgreens is on the corner. If you reach W Couch Pl you've gone a little too far (go 0.23 miles)
3.    Keep right at the fork to continue on W Randolph St. (go 0.31 miles)
4.    Merge onto I-90 W/I-94 W/Kennedy Expy W. If you reach N Halsted St you've gone a little too far (go 7.54 miles)
5.    Keep left to take I-90 W/Kennedy Expy W via EXIT 43B toward O'Hare/Rockford. (go 5.91 miles)
6.    Keep right to take I-190 W/Kennedy Expy W via EXIT 78 toward I-294 S/Indiana/O'Hare. (go 2.86 miles)
7.    I-190 W/Kennedy Expy W becomes Chicago O'Hare International Airport. (go 0.23 miles)
8.    Take Chicago O'Hare International Airport toward Departures/Terminals/1/2/3/5. (go 0.14 miles)
9.    Stay straight to go onto Chicago O'Hare International Airport. (go 0.09 miles)



Chicago Midway (ORD): 12 miles from the hotel

Directions from the airport:
1.    Start out going north on S Cicero Ave/IL-50 toward W Airport Dr. (go 1.96 miles)
2.    Merge onto I-55 N/Adlai E Stevenson Expy N toward Chicago. (go 4.74 miles)
3.    Merge onto I-90 W/I-94 W via EXIT 292A toward Wisconsin. (go 3.33 miles)
4.    Take the E Washington Blvd exit, EXIT 51C, toward 100 North. (go 0.16 miles)
5.    Turn right onto W Washington Blvd. Columbus Grill & Garry Outs is on the corner (go 0.05 miles)
6.    W Washington Blvd becomes W Washington St. (go 0.16 miles)
7.    Keep left at the fork to continue on W Washington St. (go 0.45 miles)
8.    Welcome to CHICAGO, IL. Your destination is just past N Wells St. If you reach N Clark St you've gone a little too far (go 0 miles)

Direction to the airport:
1.    Start out going north on N Lasalle St toward W Randolph St. (go 0.09 miles)
2.    Take the 1st left onto W Randolph St. Bank of America ATM is on the left. If you reach W Lake St you've gone a little too far (go 0.39 miles)
3.    Keep right at the fork to continue on W Randolph St. (go 0.31 miles)
4.    Merge onto I-90 E/I-94 E via the ramp on the left. If you reach N Halsted St you've gone a little too far (go 1.84 miles)
5.    Merge onto I-55 S/Adlai E Stevenson Expy S via EXIT 53 toward St Louis. (go 6.02 miles)
6.    Take the IL-50/Cicero Ave exit, EXIT 286, toward 4800 W. (go 0.3 miles)
7.    Turn left onto IL-50/S Cicero Ave. (go 2.34 miles)
8.    Turn left onto W 59th St. W 59th St is 0.4 miles past W Airport Dr. Mobil Oil Corporation is on the corner. If you reach W 61st St you've gone about 0.1 miles too far (go 0.08 miles)
9.    Make a U-turn onto W 59th St. (go 0.05 miles)
10.    Take the 1st right onto S Cicero Ave/IL-50. (go 0.3 miles)
11.    5757 S CICERO AVE is on the right. If you are on IL-50 and reach W 55th St you've gone about 0.3 miles too far (go 0 miles)

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Pet Policy

Pets are not accepted at this hotel, please contact the hotel for alternative options.

Service animals, however, are permitted in accordance with current ADA legislation.

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Parking

Hyatt Place Chicago Downtown – The Loop offers a variety of parking options for guests of the hotel. Drive up to the front of the hotel to enjoy indoor valet parking at our downtown Chicago parking garage. Our parking facilities accommodate vehicles 6 feet 8 inches.
 
The hotel uses SP+ and rates are as follows:
 
OVERNIGHT RATE
 
•    Valet…………$66.00/Valet
 

HOURLY VALET

 
•    0-4 Hours…………$28.00
 
•    4-10 Hours…………$36.00
 
•    10 - 24 hours (Valet) $66.00
 
*Rates subject to change without notice
* No motorcycle or bus parking is allowed at our downtown Chicago hotel.


 
SELF-PARK 

 

The Hyatt Place Chicago/Downtown-The Loop has partnered with Poetry Garage to bring our guests a convenient self-park option featuring in & out privileges.

  • Poetry Garage Self-Park Special Only Available Online - Click here for more details. 

 

 

 

 

 

 

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Travel Tips

Check-in Policies:

  • ID required. Minimum check-in age is 18
  • There is $75 incidental hold at check-in
  • Must have credit or debit card at check-in with cash accepted for payment at check-out.

 

 

Mobile Concierge:

  • if you have questions before, during or after your stay, text us at 312-248-1700.

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Check-in/Check-Out

Check-in Time: 3:00 p.m.
Check-out Time: 12:00 p.m.

Mobile Concierge

If you have questions before, during or after your stay, text us at 312-248-1700.

28 North Franklin Street, Chicago, Illinois, USA, 60606

  • Tel: +1 312 955 0950
  • Fax: +1 312 955 0951
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